Now that we’ve reached the end of a seemingly endless year, it’s a good time to start looking towards the future. Over the last few months, we’ve all had to learn how to do business during extraordinary times. For many, the “new normal” has meant being flexible and willing to change.
While facing the challenges of the day-to-day, you have probably found things that you’d like to change about your policies and processes. The start of a new year is the ideal time to turn these ideas into New Year’s resolutions that can improve your practice’s efficiency and profitability.
6 New Year’s Resolutions for Practice Improvement
To take the guesswork out of the process, at least as it pertains to the revenue cycle, Applied Medical Systems has compiled a list of items that we feel should be a part of any New Year’s Resolution list for optometry practices. Stay tuned as we explore each of these resolutions in further detail over the first few months of 2021!
1. Do a Thorough Review with Your Biller or Billing Company
Any plan to develop where you are going has to start with a thorough understanding of where you are. That starts with asking tough questions with everyone involved in your practice. The numbers can be concerning or encouraging but you have to know which … and why. =
2. Prioritize Compliance and Security
Will compliance and security make your practice more profitable? Probably not. Will compliance and security improve the quality of your practice as well as your sleep at night? Probably.
3. Perform an EHR Review
The beginning of the year is a great time to review your EHR and make sure that you are getting the most out of it. Sometimes a little training and clean-up can help you fix something you thought was broken.
4. Have a Staffing Review
Speaking of fixing something you thought was broken … the New Year is a great time to make sure everyone in your practice is on the same page and that expectations are clear. Your front desk staff is an often underappreciated asset and now is the time to make the most of them. [link front desk paper here when finished]
5. Plan for Enrollment and Credentialing
Managing the paperwork and follow-up for credentialing and EDI enrollment can seem far removed from practicing optometry. A little bit of effort and planning at the beginning of the year can make this process less cumbersome. Maintaining is always easier than implementing as long as you have a plan.
6. Improve Documentation and Training
Documentation and training can seem like a necessary evil but is often a great way to improve processes and establish expectations. Never assume that everyone understands what they are supposed to be doing, let alone why they are doing it. A culture of training will improve every aspect of your practice.
Contact Applied Medical Systems
CTA Ex: Applied Medical Systems has decades of experience helping medical and optometry practices improve their billing, coding, and practice management processes. If you’re resolved to make operational changes in the new year, contact us at (919) 477-5152 to talk to our team about our solutions and services. And don’t forget to check back in to learn more about each of our resolutions.